Within Client Engager you can click phone numbers in order to dial using your preferred app. By doing so, it'll also give you the option to log the call against the client's communication record.

Here's a short video that shows you exactly how it works:

Here's a step-by-step breakdown of how it works:

1. Navigate to the client list, or a contact profile.

2. Select a phone number.

3. Your preferred app will open and start dialling.

4. A pop-up will open within Client Engager, prompting if you'd like to log the call.

How to change preferred phoning method on Mac:

If you'd like to change the preferred method of calling from Facetime to another app on a Mac, you can do so by:

1. Navigate to the Facetime app.

2. Select 'Facetime' from the Mac menu bar.

3. Select 'Settings'.

4. Navigate to 'Default for calls'.

5. Select your preference.