1. Navigate to 'Settings'

2. On the left menu, scroll down to the 'Communication' section and then select 'Message Templates'

3. Select 'New Template'

4. Enter a name for your new template:

   

5. You can then draft your email subject and content:

   

6. You can also use placeholders which will allow you to draft a single email which will be automatically personalised to each individual recipient:

   

7. Each custom field you create will also create a placeholder field, unlocking the potential for you to build incredibly powerful automated emails and workflows.

Reference - Using your new templates moving forwards and learn more about email automations - https://help.engager.app/hc/en-gb/articles/18592201576210-8-of-10-Enhance-Communication-with-Custom-Email-Templates 

Thanks for reading, have fun building!