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Why does my form keep saving as a draft, and how do I publish it?

New forms start as Drafts by default, so you need to publish it before clients can use it.

Finish your edits first. Once a form is published its fields can't be edited, and it can't go back to draft. As the product puts it: "When a form is out of DRAFT, it cannot be put in that state again."

How to fix it

  1. Go to Settings > Client data > Form settings and select the pencil (edit) icon in the Actions column on the form. This opens Edit form.
  2. Change State: from DRAFT to PUBLISHED ("fields cannot be edited but clients can fill out the form"). To check the form before you commit, select Preview.
    State options in Edit form with PUBLISHED selected and highlighted as step 2, above the note that a form out of DRAFT cannot be put back into that state
  3. Select Save. The State column in the forms list shows Published.