Why does a job disappear from my list when it's just waiting on someone else?
It hasn't gone anywhere. Jobs held up at another stage are hidden by default so your list only shows what needs your attention.
These are "holdups": jobs that will eventually reach you but are currently in a phase assigned to a different staff member. They're hidden when ignore holdups is ticked, and it only matters when your jobs are filtered or grouped by staff member or department.
How to see them
- Open Jobs.
- Under Adjustments, untick ignore holdups. Jobs waiting in another staff member's phase now show in your list.

Tick ignore holdups again to hide them.