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How do I clear a client-rejected signing document from my dashboard?

Delete the rejected signing request from the client's Signing requests page. It then drops out of the Document Signing Requests widget on your dashboard.

You can't delete it from the widget itself. Selecting the rejected count opens a list of the rejected requests, which has a Show: filter and an export button, but no delete button.

Document Signing Requests dashboard widget showing 2 rejected and 4 pending, with the 2 rejected count highlighted

Document Signing Requests list filtered to Rejected (2), with the export button and the document name, owner, signee, created, status and signed or rejected columns, and no delete option

How to delete a rejected request

  1. Open the client and select Documents > Signing requests. A rejected request shows a red Rejected status, who rejected it ("by:"), their reason and the date.
  2. Select the red bin in the Actions column of the rejected request.
    Client Signing requests table with a Rejected request highlighted and its bin button highlighted as step 2, above a signed request
  3. In Confirmation needed ("Are you sure to delete this signing request?"), select Yes.
    Confirmation needed window asking Are you sure to delete this signing request, with the Yes button highlighted as step 3

You'll see "Request deleted successfully", and the rejected count on the Document Signing Requests widget goes down by one. Only the signing request is deleted: the document itself stays in the client's folder.