No, we don't offer phone support. Email us at contact@engager.app or use Live Chat in the Help Centre instead.
At Engager, you can get support in these ways:
- Live Chat, via the Help Centre.
- Email: contact@engager.app.
- Our weekly live session.
- Our Facebook community.
We also provide hundreds of hours' worth of support / guides and video tutorials.
We don't offer phone support due to the above and for us, it means that we can respond to more of our clients, quicker, than if we were to provide phone support.
Get help from inside Engager
Select the Need help? tab on the right-hand edge of the screen to open the help panel. From there you can Search for help..., or choose:
- Visit our knowledge base: hundreds of articles, videos, tips and tricks.
- Join our community: a free community of 2,500+ accountants and bookkeepers.
- Learn Engager, live: free 45-minute sessions on setup, pricing, workflow and more.
- What do you think of Engager?: a short survey.
- Tell us what to build next: suggest ideas.
If you're really stuck
If you're ever really stuck, please contact us on contact@engager.app and we can work through your questions together.