64-8 Error Message
Quick answers to help you get the most out of Engager
64-8 Error message
'The user that is signed in cannot access this authorisation request. Their details do not match the agent business that created the authorisation request'
We're seeing many people have this message appear - essentially, there could be a rogue gap somewhere in a reference, credential, post code etc - please do not COPY AND PASTE and codes
There should be no spaces in the agent reference its the LLLLNNNNNNN, it can not have spaces before in or after
Removing spaces has cleared 99% of error message